Who we are
十二聲學科技有限公司（以下稱「本公司」、「我們」）重視您的隱私權與個人資料保護。透過本隱私政策，我們希望讓您了解本公司如何蒐集、使用、保存、揭露與保護您的個人資料。
Twelve Acoustics Technology Co., Ltd. (hereinafter referred to as “the Company” or “we”) attaches great importance to your privacy rights and the protection of your personal data. Through this Privacy Policy, we hope to inform you about how the Company collects, uses, stores, discloses, and protects your personal data.
本隱私政策適用於由本公司經營、管理或提供服務之網站、線上表單、客服系統、活動頁面、電子郵件互動及其他相關數位服務（以下統稱「本網站」或「本服務」）。當您使用本網站、提交表單、聯繫我們，或使用本網站所提供之特定功能時，即表示您已閱讀、理解並同意本隱私政策之內容。
This Privacy Policy applies to the websites, online forms, customer service systems, event pages, email interactions, and other related digital services that are operated, managed, or provided by our company (collectively, “this Website” or “these Services”). By using this Website, submitting forms, contacting us, or utilizing any of the features offered on this Website, you signify that you have read, understood, and agree to the terms of this Privacy Policy.
一、資料蒐集 I. Data collection
1. 您主動提供的資料 The information you provide voluntarily
本網站不會在未經您同意的情況下，主動要求或公開您的個人資料。但在特定情況下，為了提供服務、回覆您的需求或完成相關流程，我們可能會請您提供必要的個人資料，例如：
This website will not solicit or disclose your personal information without your consent. However, in certain situations, such as to provide services, respond to your requests, or complete necessary procedures, we may ask you to provide certain personal information. For example:
姓名 Name/Title
公司名稱 Company Name
職稱或部門 Position or Department
電子郵件地址 Email address
聯絡電話 Contact Phone Number
通訊地址 Mailing Address
服務需求內容 Contents of service requirements
表單填寫內容 Contents of the form to be filled in
活動報名資訊 Information on how to register for the event
技術支援或諮詢內容 Technical support or consulting services
例如，當您使用聯絡表單、申請技術諮詢、訂閱電子報、報名活動、索取資料、詢問產品或服務時，我們可能會要求您填寫相關資料。系統或表單頁面會盡可能清楚標示哪些欄位為必填，哪些欄位為選填。
For example, when you use the contact form, request technical support, subscribe to newsletters, sign up for events, request information, or inquire about products or services, we may ask you to fill in certain fields. The system or form page will clearly indicate which fields are required and which ones are optional.
若您與本公司進行交易、採購、合作或服務委託，您可能還需要提供公司資料、發票資訊、收件資訊、付款相關資訊、聯絡窗口資料或其他完成交易與服務所需之資訊。
If you conduct transactions, make purchases, collaborate with, or entrust services to our company, you may also need to provide company information, invoice details, recipient information, payment-related information, contact information, and other information necessary to complete the transaction or service.
我們也可能會將您主動提供的資料，與我們已透過其他合法方式取得的資料進行整合，例如您過去的詢問紀錄、採購紀錄、服務紀錄、活動參與紀錄或客服往來紀錄，以便提供更完整的服務與後續支援。
We may also combine the information you provide voluntarily with information we’ve obtained through other legal means. This includes your past inquiry records, purchase history, service records, participation in events, and any communication with our customer service team. This helps us to provide you with more comprehensive services and support.
2. 被動蒐集的資料 2. Data collected passively
當您瀏覽或使用本網站時，我們可能會透過系統、瀏覽器、Cookie 或其他類似技術，自動蒐集部分非由您主動填寫的資訊。這些資訊可能包括：
When you browse or use this website, we may automatically collect certain information that you haven’t provided voluntarily, through the system, browser, cookies, or similar technologies. This information may include:
裝置類型 Type of device
作業系統 Operating System
瀏覽器類型與版本 Browser Type and Version
螢幕解析度 Screen Resolution
IP 位址 IPアドレス
瀏覽時間 Time spent browsing
瀏覽頁面 Browse the page
點擊行為 Clicking behavior
來源網址 Source URL
網站使用紀錄 Website Usage Records
系統錯誤紀錄 System error records
這些資料主要用於網站維護、系統安全、流量分析、服務優化、內容改善、問題排查及使用者體驗提升。
This information is primarily used for website maintenance, system security, traffic analysis, service optimization, content improvement, troubleshooting, and enhancing the user experience.
二、Cookie 與類似技術 II. Cookies and Similar Technologies
本網站可能會使用 Cookie、像素標籤（Pixel Tags）、網站信標（Web Beacons）、Clear GIFs 或其他類似技術，以協助我們了解網站使用情況、改善網站效能、提供更好的瀏覽體驗，並進行必要的安全性管理。
This website may use cookies, pixel tags, web beacons, Clear GIFs, or other similar technologies. These are used to help us understand how the website is being used, improve its performance, provide a better browsing experience, and ensure necessary security measures are in place.
Cookie 是儲存在您裝置中的小型資料檔案，可協助網站記住您的瀏覽設定、提升頁面載入效率，或協助我們分析網站流量與使用行為。
Cookies are small data files that are stored on your device. They help websites remember your browsing preferences, improve the speed at which pages load, and assist us in analyzing website traffic and user behavior.
我們使用 Cookie 的目的可能包括： The purposes for which we use cookies may include:
維持網站基本功能正常運作 To ensure that the basic functions of the website operate properly.
提升網站載入速度與瀏覽體驗 Improve the website’s loading speed and overall browsing experience.
記住使用者設定或偏好 Please remember the user’s settings or preferences.
分析網站流量與頁面使用情況 Analyzing website traffic and page usage patterns
改善網站內容、版面與功能 Improve the content, layout, and functionality of the website.
協助排查網站問題 Assist in troubleshooting website issues.
提升網站安全性 Enhancing website security
若您不希望網站使用 Cookie，您可以透過瀏覽器設定刪除、封鎖或限制 Cookie。請注意，若您停用或封鎖 Cookie，本網站部分功能可能無法正常運作，或可能影響您的瀏覽體驗。
If you do not want the website to use cookies, you can delete, block, or restrict cookies through your browser settings. Please note that if you disable or block cookies, some features of this website may not function properly, or your browsing experience may be affected.
三、IP 位址與系統紀錄 III. IP Addresses and System Logs
當您瀏覽本網站時，您的 IP 位址可能會由網路服務供應商自動分配，並由本網站伺服器自動記錄。這是網際網路運作中的常見技術流程。
When you browse this website, your IP address is automatically assigned by your internet service provider and recorded by the website’s servers. This is a common technical procedure in how the Internet operates.
我們可能會使用 IP 位址與系統紀錄進行以下用途：
We may use IP addresses and system logs for the following purposes:
辨識網站流量來源 Identifying the sources of website traffic
維護網站與伺服器安全 Maintaining the security of websites and servers
診斷系統或連線問題 Diagnostic system or connection issues
防止異常存取、濫用或攻擊行為 To prevent unauthorized access, abuse, or malicious attacks.
進行網站管理與效能優化 Carry out website management and performance optimization.
分析網站整體使用情況 Analyze the overall usage of the website.
四、資料使用方式 IV. Ways of Using the Information
本公司可能會基於以下目的使用您提供或與您相關的資料：
Our company may use the information you provide or that relates to you for the following purposes:
回覆您的詢問、需求或服務申請 Responding to your inquiries, requests, or service applications
提供您所要求的文件、資訊、報價或技術資料 We’ll provide you with the documents, information, quotes, and technical data you’ve requested.
處理產品諮詢、技術支援、售後服務或客戶服務 Handling product inquiries, technical support, after-sales service, and customer service.
完成交易、出貨、開立發票、付款確認或合約履行 Completing transactions, shipping goods, issuing invoices, confirming payments, and fulfilling contracts.
寄送與服務、產品、活動或合作相關的重要通知 Important notices related to deliveries, services, products, events, or collaborations
寄送您已同意接收的電子報、行銷資訊或活動訊息 We’ll send you emails, marketing information, and event updates that you’ve agreed to receive.
進行客戶關係管理與後續聯繫 Carry out customer relationship management and follow-up communications.
改善本網站、產品、服務與使用者體驗 Improve this website, its products, services, and the overall user experience.
分析網站使用趨勢與服務需求 Analyzing website usage trends and service requirements
進行內部統計、稽核、營運分析與商業決策 Conduct internal statistics, audits, operational analysis, and support business decision-making.
開發、優化或調整本公司之產品與服務 Developing, optimizing, or adjusting the company’s products and services
履行法律、法規、主管機關或司法機關要求之義務 To fulfill the obligations required by laws, regulations, and the authorities or judicial bodies in charge.
我們不會在未經您同意或無合法依據的情況下，將您的個人資料用於與原蒐集目的不符的用途。
We will not use your personal data for purposes that are different from those for which it was originally collected, without your consent or without a legal basis to do so.
五、資料揭露與分享 V. Disclosure and Sharing of Information
本公司可能會在必要範圍內，向以下對象揭露或分享您的資料：
The company may disclose or share your information with the following parties, as necessary:
1. 本公司內部相關單位 The relevant internal departments of our company
為了提供服務、處理您的需求、完成交易、進行客服支援或營運管理，本公司內部相關人員或部門可能會在必要範圍內存取您的資料。
In order to provide services, address your requests, complete transactions, offer customer support, or manage operations, the relevant personnel or departments within our company may access your data as necessary.
2. 第三方服務提供者 2. Third-party service providers
我們可能委託第三方服務提供者協助提供網站營運、主機代管、資料分析、金流處理、物流服務、客服系統、電子郵件寄送、雲端服務、IT 維護、系統安全、行銷工具、活動管理、稽核或其他相關服務。
We may engage third-party service providers to assist us with website operations, hosting, data analysis, financial processing, logistics services, customer service systems, email delivery, cloud services, IT maintenance, system security, marketing tools, event management, auditing, and other related services.
這些第三方服務提供者僅能在提供委託服務的必要範圍內處理您的資料，並應依照相關法律及本公司要求採取適當的保護措施。
These third-party service providers are allowed to process your data only to the extent necessary for providing the services they’ve been entrusted with. They must also take appropriate protective measures in accordance with relevant laws and the requirements of our company.
3. 企業交易或組織變更 3. Corporate transactions or organizational changes
若本公司發生合併、收購、資產轉讓、業務讓與、公司重組、合資、股權移轉或其他類似交易，您的資料可能會在合理必要範圍內移轉給相關第三方，但我們會要求接收資料的一方持續依照本隱私政策或不低於本政策之標準保護您的資料。
If our company undergoes mergers, acquisitions, asset transfers, business sales, reorganizations, joint ventures, share transfers, or other similar transactions, your information may be transferred to relevant third parties to the extent that is reasonably necessary. However, we will require that the party receiving the information continue to protect your information in accordance with this Privacy Policy or standards that are no less stringent than those specified in this Policy.
4. 法律要求或合法權益保護 4. Legal requirements or protection of legitimate rights and interests
在以下情況下，本公司可能會依法律規定或基於合法必要性，使用或揭露您的資料：
In the following circumstances, our company may use or disclose your information in accordance with legal requirements or due to legitimate necessity:
遵守法律、法規、法院命令或主管機關要求 Comply with laws, regulations, court orders, and requirements of competent authorities.
配合司法、行政或執法機關調查 Cooperate with judicial, administrative, or law enforcement agencies in their investigations.
維護公共安全、公共利益或重大合法權益 To maintain public safety, the public interest, and important legal rights and interests.
保護本公司、使用者或第三方之權利、財產或安全 To protect the rights, property, or safety of the company, its users, or third parties.
防止詐欺、濫用、資安事件或違法行為 To prevent fraud, abuse, security breaches, and other illegal activities.
在緊急情況下保護您或他人的生命、身體、健康或財產安全
To protect your own or others’ lives, bodies, health, or property in emergency situations.
六、社群媒體、第三方網站與外部服務 VI. Social Media, Third-Party Websites, and External Services
本公司可能會透過社群媒體平台、通訊軟體、影片平台或其他第三方服務與您互動，例如 Facebook、Instagram、LinkedIn、YouTube、LINE、微信或其他平台。
Our company may interact with you through social media platforms, messaging apps, video platforms, or other third-party services, such as Facebook, Instagram, LinkedIn, YouTube, LINE, WeChat, and other similar platforms.
您在第三方平台上提供的個人資料，將由該平台之營運商依其隱私政策與使用條款進行處理。本公司無法控制第三方平台對您資料的處理方式，建議您自行查閱該平台之隱私政策。
The personal information you provide on third-party platforms will be handled by those platforms’ operators in accordance with their privacy policies and terms of service. Our company has no control over how third-party platforms handle your data. It is recommended that you review those platforms’ privacy policies yourself.
本網站也可能包含其他網站或服務之連結。這些第三方網站並不在本公司控制範圍內。本公司不對第三方網站的內容、服務、安全性、隱私政策或資料處理方式負責。您點擊或使用第三方網站連結時，應自行承擔相關風險。
This website may also contain links to other websites or services. These third-party websites are not under the control of our company. Our company is not responsible for the content, services, security, privacy policies, or data handling practices of these third-party websites. You assume all risks associated with clicking on or using links to these third-party websites.
本網站提供第三方連結，僅為方便使用者取得相關資訊，並不代表本公司認可、推薦或保證該第三方網站、服務或內容。
This website provides links to third-party websites. These links are provided merely to facilitate users in obtaining relevant information. The company does not endorse, recommend, or guarantee the third-party websites, services, or content in any way.
七、資料安全 VII. Data Security
本公司會採取合理且適當的組織、技術與管理措施，保護由本公司控制或處理的個人資料，避免未經授權的存取、使用、揭露、修改、毀損或遺失。
The company will take reasonable and appropriate organizational, technical, and managerial measures to protect personal data that is under its control or processing. This is done to prevent unauthorized access, use, disclosure, modification, destruction, or loss of such data.
我們可能採取的安全措施包括但不限於： The security measures we may take include, but are not limited to:
限制內部資料存取權限 Limit access to internal data
使用帳號權限管理 Use account permission management.
採取必要的系統安全措施 Take the necessary system security measures.
進行網站與伺服器維護 Carrying out maintenance of websites and servers
要求合作服務商遵守資料保護義務 It is required that cooperative service providers comply with data protection obligations.
依資料敏感程度採取適當保存與管理方式 It is necessary to adopt appropriate methods of storage and management, depending on the sensitivity of the information.
然而，網際網路傳輸或電子儲存方式並非百分之百安全。因此，即使我們已採取合理保護措施，仍無法保證資料傳輸或儲存過程絕對安全。
However, data transmission or electronic storage over the Internet isn’t 100% secure. Therefore, even though we take reasonable precautions, it’s still impossible to guarantee that data transmission or storage is completely secure.
若您認為您與本公司之間的互動已不再安全，或您懷疑您的資料遭到未經授權使用，請立即透過本政策「聯絡我們」所列方式通知本公司。
If you believe that the interaction between you and our company is no longer secure, or if you suspect that your data has been used without authorization, please inform us immediately using the contact information provided in this policy.
八、您的選擇與權利 VIII. Your Choices and Rights
您可以依據適用法律，就您的個人資料向本公司提出以下請求：
In accordance with the applicable laws, you may submit the following requests to our company regarding your personal data:
查詢或請求閱覽您的個人資料 Please inquire or request to view your personal information.
請求提供個人資料複製本 Please provide a copy of your personal information.
請求補充或更正個人資料 Please request the addition or correction of personal information.
請求停止蒐集、處理或利用個人資料 Please stop collecting, processing, or using personal data.
請求刪除個人資料 Please request the deletion of personal data.
選擇不再接收行銷資訊或電子報 Choose to no longer receive marketing information or newsletters.
若您希望行使上述權利，請透過本政策「聯絡我們」所列方式與本公司聯繫。我們將在確認您的身分後，依照適用法律及合理期間內處理您的請求。
If you wish to exercise the rights mentioned above, please contact us using the methods listed in the “Contact Us” section of this policy. After verifying your identity, we will process your request in accordance with applicable laws and within a reasonable time frame.
請注意，在某些情況下，本公司可能因法律義務、交易紀錄保存、爭議處理、資安需求或其他合法理由，無法立即刪除或停止處理部分資料。
Please note that, in certain circumstances, the company may not be able to immediately delete or stop processing certain data due to legal obligations, the need to retain transaction records, dispute resolution, security requirements, or other legitimate reasons.
九、行銷資訊與電子報 IX. Marketing Information and Newsletters
若您曾同意接收本公司的電子報、活動通知、產品資訊或行銷內容，我們可能會透過電子郵件、電話、簡訊、通訊軟體或其他方式與您聯繫。
If you have agreed to receive the company’s newsletters, event notifications, product information, or marketing materials, we may contact you via email, phone, text messages, messaging apps, or other means.
若您日後不希望再收到此類資訊，可以透過以下方式取消訂閱或通知我們：
If you no longer wish to receive such information in the future, you can unsubscribe or notify us in the following ways:
點擊電子郵件中的取消訂閱連結 Click on the unsubscribe link in the email.
登入您註冊的相關帳戶進行設定 Log in to the relevant account you’ve registered to make the necessary settings.
透過本政策「聯絡我們」所列方式提出取消要求 You may submit your cancellation requests through the methods listed under “Contact Us” in this policy.
我們將在合理期間內處理您的取消訂閱要求。請注意，即使您選擇不再接收行銷資訊，我們仍可能基於服務、交易、合約、帳務、安全或法律要求，向您發送非行銷性質的重要通知。
We will process your request to cancel your subscription within a reasonable period of time. Please note that even if you choose not to receive marketing information anymore, we may still send you important non-marketing notifications related to services, transactions, contracts, accounting, security, or legal requirements.
十、資料保存期間 X. Period of retention of records
本公司會在達成本隱私政策所述目的所需之期間內，保存您的個人資料。若法律、法規、合約、會計、稅務、稽核、爭議處理或其他合法目的要求或允許較長保存期間，本公司可能會在必要範圍內延長資料保存期間。
Our company will retain your personal data for the period necessary to achieve the purposes outlined in this Privacy Policy. If laws, regulations, contracts, accounting, tax, auditing, dispute resolution, or other legal requirements dictate or permit a longer retention period, our company may extend the retention period as necessary.
當個人資料已無保存必要時，本公司將依照內部管理程序及適用法律，以適當方式刪除、匿名化或停止使用該資料。
When it is no longer necessary to retain personal data, the company will delete, anonymize, or discontinue using such data in a manner that complies with its internal procedures and applicable laws.
十一、跨境傳輸 XI. Cross-border transmission
因網站營運、雲端服務、系統維護、資料備份或第三方服務提供者所在地不同，您的個人資料可能會被儲存或處理於您所在國家或地區以外的地方。
Due to the operation of websites, cloud services, system maintenance, data backup, or the location of third-party service providers, your personal data may be stored or processed in locations outside of your country or region.
當您使用本網站或向本公司提供個人資料時，即表示您理解並同意，在適用法律允許的範圍內，您的資料可能會被傳輸、儲存或處理於其他國家或地區。這些地區的個人資料保護法規可能與您所在地不同。
By using this website or providing personal data to our company, you understand and agree that, to the extent permitted by applicable laws, your data may be transmitted, stored, or processed in other countries or regions. The laws regarding the protection of personal data in these regions may differ from those in your own country.
本公司會在合理可行範圍內，要求相關服務提供者採取適當措施保護您的資料安全。
The company will, within reasonable and feasible limits, require relevant service providers to take appropriate measures to protect the security of your data.
十二、敏感性個人資料 XII. Sensitive Personal Information
除非法律要求或本公司另有明確說明，否則本公司不會主動要求您透過本網站提供敏感性個人資料，例如：
Unless required by law or otherwise specified by the company, the company will not actively request that you provide sensitive personal information through this website. Examples of such sensitive personal information include:
種族或族群 Race or ethnic group
政治立場 Political stance/Position on politics
宗教或哲學信仰 Religious or philosophical beliefs
健康或醫療資訊 Health or medical information
犯罪紀錄 Criminal Records
生物辨識資料 Biological Identification Data
性生活或性取向相關資訊 Information related to sexual life or sexual orientation
其他依法被認定為敏感性個人資料之內容 Other contents that are legally recognized as sensitive personal data
請您避免透過本網站、表單、電子郵件或其他方式向本公司提供不必要的敏感性個人資料。
Please avoid providing the company with any unnecessary sensitive personal information through this website, forms, emails, or any other means.
十三、未成年人資料 13. Information about minors
本網站與本公司服務主要提供給具完全行為能力之成年人或企業、機構、專業人士使用。若您為未成年人，應在父母、監護人或法定代理人同意及陪同下使用本網站。
This website and the services provided by our company are intended for use by adults or corporations, institutions, and professionals who have full legal capacity to do so. If you are a minor, you must use this website with the consent and supervision of your parents, guardians, or legal representatives.
若本公司發現未經合法同意而蒐集到未成年人資料，將依適用法律採取適當處理措施。
If our company discovers that data of minors has been collected without proper authorization, we will take appropriate action in accordance with the applicable laws.
十四、本隱私政策之更新 XIV. Updates to this Privacy Policy
本公司可能因法律規定、服務調整、技術變更、營運需求或資料處理方式改變，而不時修訂本隱私政策。
This company may revise this Privacy Policy from time to time due to legal requirements, service adjustments, technological changes, operational needs, or changes in the way data is processed.
修訂後的隱私政策將公布於本網站。除非另有說明，修訂內容自公布時起生效。建議您定期查閱本頁面，以了解最新版本的隱私政策。
The revised privacy policy will be posted on this website. Unless otherwise stated, the revisions will take effect immediately upon publication. It is recommended that you check this page regularly to stay informed about the latest version of the privacy policy.
本隱私政策最新修訂時間為：2026 年 5 月 6 日
The most recent date of revision of this Privacy Policy is: May 6, 2026
若您於本隱私政策更新後繼續使用本網站或本服務，即表示您已閱讀、理解並同意修訂後的內容。
If you continue to use this website or these services after this privacy policy is updated, it means that you have read, understood, and agreed to the revised terms.
十五、聯絡我們 十五、请与我们联系。
若您對本隱私政策、個人資料處理方式，或個人資料權利行使有任何問題、建議或請求，歡迎透過以下方式與我們聯繫：
If you have any questions, suggestions, or requests regarding this Privacy Policy, the way in which personal data is handled, or your rights regarding personal data, please feel free to contact us through the following channels:
十二聲學科技有限公司 Twelve Acoustics Technology Co., Ltd.
地址：台北市士林區忠誠路一段171巷6號1樓
Address: 1st Floor, No. 6, Lane 171, Zhongcheng Road, Shilin District, Taipei City
電話：02-28380123
© 十二聲學科技有限公司。保留所有權利。 © Twelve Acoustics Technology Co., Ltd. All rights reserved.